Did you know scammers can make any name or number show up on your caller ID? Don’t trust it.
According to the Federal Trade Commission, it’s called ‘spoofing’ and means that a call that looks local could be coming from anywhere in the world.
Here is how and when WEA Member Benefits may contact you by phone.
☎ Calls from WEA Member Benefits typically happen between 7:30 a.m. and 5 p.m. weekdays.
☎ On occasion, we may call outside of those hours, but we will never call late at night or in the middle of the night.
☎ We will never ask for your full Social Security number over the phone unless under specific circumstances, such as enrolling in a new product.
If you ever receive a call that feels unexpected or unusual, even if our name or number appears on your phone, you can protect yourself by:
- Hanging up.
- Waiting a few minutes.
- Calling us back directly at 1-800-279-4030 during regular business hours or leaving a message.
Your security matters to us. When in doubt, hang up and call us directly.